To protect the integrity of our casino and to prevent further such abuse we have decided to block your account permanently. Please note the following: Your. Player's Complaint Im not able to withdraw my money. I opened an account with on the 4th of June,I sent in my ID documents for verification and I got an. . Hi, My name is Robinson Callum. I sincerely need professional advise and help on my recent deposit and winnings at com as the operation department refuse to pay the money to my account. This is due to the gaming strategies that they. On December 20, I have received the mail from operation department that my account Lucky_Alf is blocked because of violations of bonus. Player's winnings are confiscated and account is blocked. This is entirely in. They have been confiscated, which is completely unacceptable! Unfortunately they are not going to reconsider and continue with your account membership. I said that I do not work and I do not have such a document! And my account has been blocked for 2 months now! I wrote 15 emails on support, on. In one sentence, they processed cashout of some funds () and confiscated some funds (around ). Read our Casino Review. First of all, I apologise for the lengthy. An Italian player, who casino account, which was subsequently blocked along with their funds. Due to casino policy and the benefit of your safety, your attempt to register a new account has been blocked.