) After using this freeplay I had £20 real. My point was you have never credditted my account when been disconnected loads of times before and I actualy want my winnings not the price of the spin. An online gambling business will pay a £m fine after a Gambling Commission investigation revealed social responsibility and money. Their money hasn't been received yet. . We pride ourselves on generous bonus schemes and promotions that are continually being modified, according to our players' needs. I signed up to Casino and received their £88 freeplay. Player's complaint has been resolved successfully. Though the email they sent you doesn't say they are not going to pay you it's just going through the security checks before sending it to you. FTR: /Cassava: all related properties are ignoring player complaints. [HOST] › Events & Entertainment › Gambling › Casino. Spock: "You may find that having is not so pleasing a thing as wanting. It really is first-class care. The player from Brazil is complaining about the lengthy verification process. As this. Fraudulent Payments: If we reasonably believe that a fraudulent payment is being made or received, or any other fraudulent activity has been undertaken, we may. (£22 on 4 slots with a maximum of £5 winnings allowed. The player from Thailand requested a withdrawal less than two weeks prior to submitting this complaint.