. The player from Brazil is complaining about the lengthy verification process. I signed up to Casino and received their £88 freeplay. Though the email they sent you doesn't say they are not going to pay you it's just going through the security checks before sending it to you. My point was you have never credditted my account when been disconnected loads of times before and I actualy want my winnings not the price of the spin. Spock: "You may find that having is not so pleasing a thing as wanting. It really is first-class care. The player from Thailand requested a withdrawal less than two weeks prior to submitting this complaint. Player's complaint has been resolved successfully. Their money hasn't been received yet. (£22 on 4 slots with a maximum of £5 winnings allowed. FTR: /Cassava: all related properties are ignoring player complaints. ) After using this freeplay I had £20 real. As this. [HOST] › Events & Entertainment › Gambling › Casino. Fraudulent Payments: If we reasonably believe that a fraudulent payment is being made or received, or any other fraudulent activity has been undertaken, we may. We pride ourselves on generous bonus schemes and promotions that are continually being modified, according to our players' needs. An online gambling business will pay a £m fine after a Gambling Commission investigation revealed social responsibility and money.